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Technology Applications

Technology is the driving force behind any great company; OLC Global is certainly no exception. Our IT and programming staff leverage a wide range of platforms and software packages -- proprietary and open source -- to ensure all tasks are completed in a timely manner without sacrificing reliability or control.

The contact center currently runs in a mixed environment, utilizing both a Pro-T-S MSG dialer along with CfMC's CATI system, as well as the StrataSoft VC2 interviewing package. Internet-based projects are handled with the use of Kinesis.

Employing the right tool for the job is the first step to success. You can take that first step with complete confidence that your every need will be accomplished.