Inbound Campaigns
When people hear the word “inbound” they think of teleservices. Inbound calls are also used to conduct complicated, live surveys. Often in association with retail chains who provide an 800 number at checkout on the sales slip offering enrollment in a discount program or other incentive program to entice participation.
Yes it is also used for Customer Service, Help Desk and a variety of other services. When you think Inbound, think OLC Global!
